Client Services

We support and solve problems for BHG's customers and partners.
Energetic
Positive
Collaborative

BHG's world-class, concierge service doesn't stop once the sale is made.

Client Services works together as a united system, providing support in three key areas: borrower services, bank partner services, and portfolio management. No matter who we're helping or what problem we're tackling, we are committed to speed, professionalism, and respect. These principles also guide how we treat each other, and everyone at BHG.

Our team makes sure that empathetic problem-solving and proactive support are part of every customer's experience throughout their lifetime as a BHG customer. We are expert communicators who thrive on the opportunity to fix issues, improve operations and make someone's day in the process.

We are a highly dynamic department. We're known for building careers and providing unique access to every area of BHG's business, from sales to operations and everything in between. We welcome professionals of all backgrounds and experience levels, as long as they believe in BHG's mission and helping us provide the industry-leading service our customers, our partners, and our company depend on.

Recent Openings

Client Services Specialist
Remote
View All Jobs >

Our team is known for:

Working so openly and collaboratively that you can't help but build great working relationships as well as friendships
Being experts in every aspect of BHG's business, ready to jump in and lend a hand at any moment
Leading the industry in fastest response times, and pushing each other to be better every day
Protecting and respecting our culture and our priorities with each other and within the company
Quote image
Client Services provides opportunities to turn tides on the customer experience and make a lasting positive impression.
I love hearing from clients how great their experience with BHG has been and how we have helped them in so many ways. It is rewarding to know that I play a small part in the success of our clients.
Clients Services helps build long lasting relationships across the board. I enjoy the positive impact Client Services can have on existing and returning customers.

Latest from BHG

Press

All press Read all news
BHG Named One of the Nation’s Best Workplaces for Women by Fortune Magazine and Great Places to Work®

BHG has announced its inclusion in Fortune Magazine’s Best Workplaces for Women. This is the first time BHG has made the list, ranking in at no. 21. The announcement comes a month after BHG’s placement at no. 11 on Fortune’s Best Workplaces for Millennials.  

Read more

Stories

All Stories Read all stories
What’s Your DiSC? 

“What’s your DiSC?” It’s the one question we ask every employee when they start at BHG. And for good reason—it allows us to quickly learn how to work together and it sets the foundation of our award-winning culture.

Read more

Podcasts

All Episodes View all episodes
Building Product Innovation at BHG

How do you build products that users love and test the boundaries of innovation? For BHG’s Vice President of Product, Ramesh Menon, you first need to have the freedom and authority to build something new and get ahead of reacting to business as usual.

View now